Arthotel ANA Gala

The personnel at the front desk when we came to check in were super helpful, kind ready to answer any and all question we might have (hvala Miloš) and just overall really nice to talk to. They accommodated the request to put us at lowest floor possible but the overall communication through Booking should definitely be better and faster. Room was nice, a bit smaller than expected and not as visually appealing as the pictures but it was clean, it had all the commodities previously stated and it served it's purpose. Check out is really easy even if it's outside receptions working hours.

We had a pleasant stay in Vienna and everyday a walk through the University and Campus area into the heart of the city via Rathausplatz. And everday at evening it was lovely to come back to the hotel and have a late evening coffee in the lobby. The breakfast was great and included all one need for a fresh start of the day. We had a familyroom with good space and nice beds. We'll come back. Auf Wiedersehen!

Room was clean and felt comfortable

Location was very good, we reached to the center within 20-30 minutes, it was near bus station, Metro. The public transport was working excelant, so there is no need to overpay for the hotel in the center of the city. The Coffee machine (Capuchino, Hot chololate) was free of charge.

Everything was really comfortable, and stylish! When you enter the hotel you can see all these beautiful paintings and chandeliers. It is clean and everyone is nice, especially Robert and Kris from the reception. Also the housekeeping lady was so nice to me :) (unfortunately did not get her name)